Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Payment and billing information
• Account preferences and settings
• Communication history with our support team

We also automatically collect certain information when you use our services, including IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our services
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

6. Cookies and analytics

We may store a small preference in your browser (local storage) for the cookie banner choice. If you accept analytics, we may load Plausible Analytics (privacy-focused; no ad cookies) to collect aggregated usage statistics without advertising cookies. Rejecting non-essential analytics keeps that script off. You can also use browser controls to block storage or clear site data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at info@tamarackanalytics.ca